1 Sometimes it is necessary to insist on further explanation.

2 You shouldnt focus on your response while others are still speaking.

3 People are reluctant to admit that they dont listen well.

4 There are benefits in seeing things from the speakers perspective.

5 Keen observation of the speaker can support our listening skills.

6 It is risky to think about a different issue while someone is speaking.

7 People do not mind hearing their own views summarised.